Manage your Devices and Settings

Duo Self-Service Portal

Duo offers a self-service portal where you can manage your devices and settings.

If you can access the self-service portal via the 'My Settings & Devices' link from the Duo Prompt or via direct link and are currently able to authenticate with a device, you may:

  • Add new/additional devices*

  • Designate your “default” device that receives authentication requests in addition to your preferred authentication method

  • Deactivate Duo Mobile if you got a new phone but kept your number

  • Change the name of your device (for example “Personal mobile” or “Work Phone”)

  • Remove a device

  • Set up automatic Duo Push

Note: by choosing automatic push you won't be able to apply the 'Remember me for 7 days' option.

If you're unable to access My Settings & Devices to make a change, contact the IT Service Desk who can help you.